Unfolding the Types of Organizational Inertia in Information Systems Adoption
Tapani Rinta-Kahila, Esko Penttinen, Anssi Nevalainen
Abstract
Tapani Rinta-Kahila, Esko Penttinen, Anssi Nevalainen
Abstract
Even though a company is willing to adopt an information system, there is often some organizational inertia associated with the adoption process. In this paper, we explore the types of inertia in IS adoption in the context of a specific business process. Drawing on seven case studies where inertia can be observed, we illustrate the inertia types found in earlier research and find indication for the existence of two new types of inertia: externality inertia and mimetic inertia.
OpenAlex reports 11 citations for this work. Citation counts describe recorded attention and do not establish research quality.
A contribution statement is not available in the OpenAlex record.
Method details are not available in the OpenAlex metadata.
Findings are not separately available in the OpenAlex metadata.
Limitations are not available in the OpenAlex metadata.
Application details are not available in the OpenAlex metadata.
Even though a company is willing to adopt an information system, there is often some organizational inertia associated with the adoption process. In this paper, we explore the types of inertia in IS adoption in the context of a specific business process. Drawing on seven case studies where inertia can be observed, we illustrate the inertia types found in earlier research and find indication for the existence of two new types of inertia: externality inertia and mimetic inertia.
Key concepts: Inertia, Context (archaeology), Process (computing), Externality, Knowledge management, Computer science, Business, Microeconomics