Thinking world-class : organisation design which centres around customers

Extracted from text ... T 26 Management Today March 2006 Thinking world-class: organisation design which centres around customers Andre Parker is chairman of the Orion Group and a consultant in developing world-class companies. He is working on his doctorate on the subject. This is the fourth in a series of articles on worldclass companies. The September issue announced a series of articles on Thinking World-class at the Southern Tip of Africa and that we would be focusing on each of the characteristic of world-class organisations over a series of seven articles. We invited organisations to benchmark themselves against these researched worldclass best practices ..