Propose a methodology to implement balanced scorecard for operational appraisal of industrial groups

The importance of operation measurement has been determined for organizations now and it plays an importance role in most of the organizations. Complexity and delicateness of decision making in business necessitates strategic management. Also key operational indicators are financial and non-financial measurement criteria used to determine goal's quality and to reflect an organization strategic operation. These indicators are used to evaluate the present condition of the company and to determine appropriate solutions to business methods. The goal of this study is to suggest an appropriate methodology in order to design and implement balanced score card (BSC) for operational evaluation of industrial groups.and also in this research multiple attribute descion making technique (MADM) has been used introduced as a technique which is appropriate to achieve the more accurate result. In order to achieve this goal thirteen required steps is proposed and discussed.