2016•Transport PolicyOpen access

The pursuit of satisfaction: Variation in satisfaction with bus transit service among riders with encumbrances and riders with disabilities using a large-scale survey from London, UK

David Verbich, Ahmed El-Geneidy

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Key concepts: Business, Service (business), Public transport, Customer satisfaction, Transit (satellite), Marketing, Scale (ratio), Service quality

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The pursuit of satisfaction: Variation in satisfaction with bus transit service among riders with encumbrances and riders with disabilities using a large-scale survey from London, UK — Research Paper | ScholarLens