2001DOAJ (DOAJ: Directory of Open Access Journals)Open access

PERSPECTIVES ON KNOWLEDGE MANAGEMENT AND KNOWLEDGE MANAGEMENT SYSTEMS

Ruidong Zhang, Randall Wilson, Jaejung Lee, Larry Sallee

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Abstract

This paper explores the concepts of knowledge, knowledge management, knowledge management systems, and why an organization needs to consciously focus on developing and implementing an effective knowledge management system. A three-dimensional framework is proposed as a starting point for knowledge management and the development of knowledge management systems. This paper also suggests that some of the principles and concepts of knowledge management successfully used in other disciplines might be useful for business organizations. In the end of the paper, the technological platform to implement an effective knowledge management system is discussed.

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What this paper is about

This paper explores the concepts of knowledge, knowledge management, knowledge management systems, and why an organization needs to consciously focus on developing and implementing an effective knowledge management system. A three-dimensional framework is proposed as a starting point for knowledge management and the development of knowledge management systems. This paper also suggests that some of the principles and concepts of knowledge management successfully used in other disciplines might be useful for business organizations. In the end of the paper, the technological platform to implement an effective knowledge management system is discussed.

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Available abstract

This paper explores the concepts of knowledge, knowledge management, knowledge management systems, and why an organization needs to consciously focus on developing and implementing an effective knowledge management system. A three-dimensional framework is proposed as a starting point for knowledge management and the development of knowledge management systems. This paper also suggests that some of the principles and concepts of knowledge management successfully used in other disciplines might be useful for business organizations. In the end of the paper, the technological platform to implement an effective knowledge management system is discussed.

Key concepts: Knowledge management, Personal knowledge management, Digital firm, Knowledge value chain, Knowledge engineering, Domain knowledge, Data management, Computer science

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