2005•Journal of the Association for Information SystemsOpen access

Extensible Architectures: The Strategic Value of Service Oriented Architecture in Banking

Richard Baskerville, Marco Cavallari, Kristian Hjort‐Madsen, Jan Pries‐Heje, Maddalena Sorrentino, Francesco Virili

Abstract

Information and communication technology (ICT) has helped to drive increasingly intense global competition. In turn, this intensity increases the need for flexibility and rapid changeability in ICT to support strategies that depend on organizational agility. We report a comparative, cross-cultural case study of the implementation of Service Oriented Architectures (SOA) at a Scandinavian bank and a Swiss bank. The strategic rewards in the adoption of SOA appear to go beyond marketplace issues of ICT capability acquisition, and unexpectedly arise in the creation of an extensible organizational ICT architecture. The extensibility of the ICT architecture that results from the adoption of SOA provides potential for greater organizational agility (and thereby competitiveness).

Open-access reader

About this research paper

What this paper is about

Why it matters

OpenAlex reports 90 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Available abstract

Key concepts: Information and Communications Technology, Extensibility, Architecture, Service-oriented architecture, Flexibility (engineering), Competition (biology), Knowledge management, Service (business)