2012•Journal of Management Policy and PracticeRequires access

The Impact of a Focus on Change in Technology in Successful Implementation of SAP Enterprise Resource Planning Systems in North and South America

William Stewart Thomas, Danielle L. Babb, John E. Spillan

Abstract

Organizations find the adoption of Enterprise Resource Planning (ERP) as a necessity to enhance success of focus on multiple competitive priorities. With the adoption of ERP comes the potential for success as well as failure. While studies have been conducted on the impact of change management and change to best business practices, the impact of focus on technology and the related correlation to successful ERP implementations remains in question. This research measures the impact of technology as correlated to successful ERP implementations in hopes to contribute to scholarly findings and advice to future practitioners for future success in ERP implementations.

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Key concepts: Enterprise resource planning, Implementation, Focus (optics), Business, Knowledge management, Process management, Enterprise system, Critical success factor