James W. Dean, David E. Bowen
Abstract
James W. Dean, Jr., David E. Bowen, Management Theory and Total Quality: Improving Research and Practice through Theory Development, The Academy of Management Review, Vol. 19, No. 3, Special Issue: "Total Quality" (Jul., 1994), pp. 392-418
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James W. Dean, Jr., David E. Bowen, Management Theory and Total Quality: Improving Research and Practice through Theory Development, The Academy of Management Review, Vol. 19, No. 3, Special Issue: "Total Quality" (Jul., 1994), pp. 392-418
Key concepts: Total quality management, Quality (philosophy), Management theory, Development theory, Organizational theory, Process management, Sociology, Management science