2010Communication StudiesRequires access

Establishing Media Partnerships in Crisis Response

Shari R. Veil, Francisco Ojeda

Open publisher page 60 citations

Abstract

Prominent crisis communication researchers have suggested that practitioners should work with the media as partners when managing a crisis (Ulmer, Sellnow, & Seeger, 2007 Ulmer , R. R. , Sellnow , T. L. , & Seeger , M. W. ( 2007 ). Effective crisis communication: Moving from crisis to opportunity . Thousand Oaks , CA : Sage .[Crossref] , [Google Scholar]). This study provides an example of a crisis case in which the media was embraced as a partner in the crisis response. Specifically, the partnership established with the media as part of the crisis response following the bombing of the Alfred P. Murrah Federal Building in Oklahoma City is assessed. Conclusions further the literature on interorganizational partnerships while encouraging research and discussion concerning working with the media as a partner instead of an adversary in public relations, generally, and crisis communication, specifically.

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What this paper is about

Prominent crisis communication researchers have suggested that practitioners should work with the media as partners when managing a crisis (Ulmer, Sellnow, & Seeger, 2007 Ulmer , R. R. , Sellnow , T. L. , & Seeger , M. W. ( 2007 ). Effective crisis communication: Moving from crisis to opportunity . Thousand Oaks , CA : Sage .[Crossref] , [Google Scholar]). This study provides an example of a crisis case in which the media was embraced as a partner in the crisis response. Specifically, the partnership established with the media as part of the crisis response following the bombing of the Alfred P. Murrah Federal Building in Oklahoma City is assessed. Conclusions further the literature on interorganizational partnerships while encouraging research and discussion concerning working with the media as a partner instead of an adversary in public relations, generally, and crisis communication, specifically.

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OpenAlex reports 60 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Prominent crisis communication researchers have suggested that practitioners should work with the media as partners when managing a crisis (Ulmer, Sellnow, & Seeger, 2007 Ulmer , R. R. , Sellnow , T. L. , & Seeger , M. W. ( 2007 ). Effective crisis communication: Moving from crisis to opportunity . Thousand Oaks , CA : Sage .[Crossref] , [Google Scholar]). This study provides an example of a crisis case in which the media was embraced as a partner in the crisis response. Specifically, the partnership established with the media as part of the crisis response following the bombing of the Alfred P. Murrah Federal Building in Oklahoma City is assessed. Conclusions further the literature on interorganizational partnerships while encouraging research and discussion concerning working with the media as a partner instead of an adversary in public relations, generally, and crisis communication, specifically.

Key concepts: Crisis communication, Crisis response, General partnership, Public relations, Adversary, Political science, Crisis management, Work (physics)

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