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2003•International Journal of Health Care Quality AssuranceRequires access

Methods for performing human reliability and error analysis in health care

B.S. Dhillon

Open publisher page 51 citations

Abstract

This paper presents nine different methods and approaches useful for performing human reliability and error analysis in health care. These methods are failure modes and effect analysis (FMEA), root cause analysis (RCA), fault tree analysis (FTA), cause and effect diagram (CAED), hazard operability study (HAZOP), probability tree method, error cause removal program (ECRP), man-machine systems analysis (MMSA), and the Markov method. The applications of many methods are demonstrated through nine solved examples.

About this research paper

What this paper is about

This paper presents nine different methods and approaches useful for performing human reliability and error analysis in health care. These methods are failure modes and effect analysis (FMEA), root cause analysis (RCA), fault tree analysis (FTA), cause and effect diagram (CAED), hazard operability study (HAZOP), probability tree method, error cause removal program (ECRP), man-machine systems analysis (MMSA), and the Markov method. The applications of many methods are demonstrated through nine solved examples.

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OpenAlex reports 51 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

This paper presents nine different methods and approaches useful for performing human reliability and error analysis in health care. These methods are failure modes and effect analysis (FMEA), root cause analysis (RCA), fault tree analysis (FTA), cause and effect diagram (CAED), hazard operability study (HAZOP), probability tree method, error cause removal program (ECRP), man-machine systems analysis (MMSA), and the Markov method. The applications of many methods are demonstrated through nine solved examples.

Key concepts: Hazard and operability study, Fault tree analysis, Root cause analysis, Reliability engineering, Operability, Reliability (semiconductor), Computer science, Human error

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