2011•Organization StudiesRequires access

Formal and Informal Hierarchy in Different Types of Organization

Thomas Diefenbach, John A. A. Sillince

Open publisher page 309 citations

Abstract

This paper addresses the paradox that despite all organizational change towards flatter and postmodern organizations, hierarchical order is quite persistent. We develop a differentiated understanding of hierarchy as either formal or informal and apply this analytical framework to several types of organization. The analysis reveals that hierarchy is much more widespread than thought; in particular, postmodern, representative democratic and network organizations are much less ‘alternative’ and ‘hierarchy-free’ than their labels and common understanding may suggest. The main argument is that the persistence of hierarchy in different types of organization can be explained by different dynamic relationships between formal and informal hierarchy.

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What this paper is about

This paper addresses the paradox that despite all organizational change towards flatter and postmodern organizations, hierarchical order is quite persistent. We develop a differentiated understanding of hierarchy as either formal or informal and apply this analytical framework to several types of organization. The analysis reveals that hierarchy is much more widespread than thought; in particular, postmodern, representative democratic and network organizations are much less ‘alternative’ and ‘hierarchy-free’ than their labels and common understanding may suggest. The main argument is that the persistence of hierarchy in different types of organization can be explained by different dynamic relationships between formal and informal hierarchy.

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OpenAlex reports 309 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

This paper addresses the paradox that despite all organizational change towards flatter and postmodern organizations, hierarchical order is quite persistent. We develop a differentiated understanding of hierarchy as either formal or informal and apply this analytical framework to several types of organization. The analysis reveals that hierarchy is much more widespread than thought; in particular, postmodern, representative democratic and network organizations are much less ‘alternative’ and ‘hierarchy-free’ than their labels and common understanding may suggest. The main argument is that the persistence of hierarchy in different types of organization can be explained by different dynamic relationships between formal and informal hierarchy.

Key concepts: Hierarchy, Argument (complex analysis), Informal organization, Postmodernism, Order (exchange), Formal organization, Sociology, Epistemology

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