A Survey of Undergraduate Student Reactions to Academic Advising

At the midwestern land-grant university under study, undergraduate academic advising is part of the teaching mission and under the purview of the academic deans. In the decentralized system used, academic advising is delivered via full-time professional advisors in advising centers serving entire colleges or multiple curricula, full-time professional departmental advisors, and faculty advisors. Evaluation data collected annually from over 17,000 undergraduate advisees are used to compare the three advising methods with regard to student utilization of advising services, reasons for not utilizing advising services, and student evaluations of the advising received.