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1981•Policy Studies JournalRequires access

CONSUMERS AS COPRODUCERS OF PUBLIC SERVICES: SOME ECONOMIC AND INSTITUTIONAL CONSIDERATIONS

Roger B. Parks, Paula C. Baker, Larry L. Kiser, Ronald J. Oakerson, Элинор Остром, Vincent Ostrom, Stephen L. Percy, Martha B. Vandivort, Gordon P. Whitaker, Rick K. Wilson

Open publisher page 768 citations

Abstract

ABSTRACT The concept of coproduction of public services has captured increased attention as a potential means of increasing the effectiveness and efficiency of local government. In this article we explore the concept of coproduction in an effort to sharpen the definition of that concept and add rigor to our understanding of the effects of coproduction in local service delivery and the processes by which coproductive activity occurs.

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What this paper is about

ABSTRACT The concept of coproduction of public services has captured increased attention as a potential means of increasing the effectiveness and efficiency of local government. In this article we explore the concept of coproduction in an effort to sharpen the definition of that concept and add rigor to our understanding of the effects of coproduction in local service delivery and the processes by which coproductive activity occurs.

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OpenAlex reports 768 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

ABSTRACT The concept of coproduction of public services has captured increased attention as a potential means of increasing the effectiveness and efficiency of local government. In this article we explore the concept of coproduction in an effort to sharpen the definition of that concept and add rigor to our understanding of the effects of coproduction in local service delivery and the processes by which coproductive activity occurs.

Key concepts: Coproduction, Government (linguistics), Service (business), Business, Local government, Public service, Service delivery framework, Public relations

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