Student Listening Gains in the Basic Communication Course: A Comparison of Self-Report and Performance-Based Competence Measures∗
Danette Ifert Johnson, Kathleen M. Long
Abstract
Danette Ifert Johnson, Kathleen M. Long
Abstract
Direct listening instruction is a frequent component of basic communication courses. Research has found changes in self-perceived listening competence during a basic communication course and only a minimal relationship between self-perceived and performance-based measures of listening and other communication behaviors. Results of the present study suggest that students' self-perceived listening competence increased, but there was no change in performance-based measures of student listening behavior between the beginning and end of a hybrid basic communication course. Results also show that self-report and performance-based measures are related at the end of the course but not at the beginning. Several implications of these results for basic course and listening instruction are discussed.
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Direct listening instruction is a frequent component of basic communication courses. Research has found changes in self-perceived listening competence during a basic communication course and only a minimal relationship between self-perceived and performance-based measures of listening and other communication behaviors. Results of the present study suggest that students' self-perceived listening competence increased, but there was no change in performance-based measures of student listening behavior between the beginning and end of a hybrid basic communication course. Results also show that self-report and performance-based measures are related at the end of the course but not at the beginning. Several implications of these results for basic course and listening instruction are discussed.
Key concepts: Active listening, Psychology, Competence (human resources), Informational listening, Social psychology, Listening comprehension, Communication