eLearning: Managing knowledge to improve social care.
Andrew Booth, R. D. Purdy, Sandra E. Ward, Dion Lindsay
Abstract
Andrew Booth, R. D. Purdy, Sandra E. Ward, Dion Lindsay
Abstract
This elearning programme sets out to help front line social workers gain a basic understanding of the principles and practice of knowledge management, as well as organise and manage their knowledge and information as effectively as possible. Modules: • A day in the life - Day to day work contexts for knowledge in a professional practice, deciding how useful different sources of knowledge are. • Types of knowledge - The knowledge cycle and framework • How do I organise my knowledge? - How the knowledge can be organised and accessed and the consequences of poor organisation • When knowledge gaps occur - Strategies for managing deficiencies in organising and managing knowledge • Sharing knowledge in teams - Strategies for improving knowledge managing in teams • Using technology to improve knowledge sharing - Choosing appropriate technology from the range available • Knowledge beyond the team - Approaches to locating external knowledge resources and building a personal list • Knowledge is our business - Identifying the culture enabling knowledge sharing • Innovation through technology - Web 2.0 and user centred practice
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This elearning programme sets out to help front line social workers gain a basic understanding of the principles and practice of knowledge management, as well as organise and manage their knowledge and information as effectively as possible. Modules: • A day in the life - Day to day work contexts for knowledge in a professional practice, deciding how useful different sources of knowledge are. • Types of knowledge - The knowledge cycle and framework • How do I organise my knowledge? - How the knowledge can be organised and accessed and the consequences of poor organisation • When knowledge gaps occur - Strategies for managing deficiencies in organising and managing knowledge • Sharing knowledge in teams - Strategies for improving knowledge managing in teams • Using technology to improve knowledge sharing - Choosing appropriate technology from the range available • Knowledge beyond the team - Approaches to locating external knowledge resources and building a personal list • Knowledge is our business - Identifying the culture enabling knowledge sharing • Innovation through technology - Web 2.0 and user centred practice
Key concepts: Personal knowledge management, Knowledge management, Knowledge value chain, Knowledge sharing, Knowledge engineering, Domain knowledge, Organizational learning, Procedural knowledge