2010Unpublished venueRequires access

eLearning: Managing knowledge to improve social care.

Andrew Booth, R. D. Purdy, Sandra E. Ward, Dion Lindsay

Open publisher page 1 citations

Abstract

This elearning programme sets out to help front line social workers gain a basic understanding of the principles and practice of knowledge management, as well as organise and manage their knowledge and information as effectively as possible. Modules: • A day in the life - Day to day work contexts for knowledge in a professional practice, deciding how useful different sources of knowledge are. • Types of knowledge - The knowledge cycle and framework • How do I organise my knowledge? - How the knowledge can be organised and accessed and the consequences of poor organisation • When knowledge gaps occur - Strategies for managing deficiencies in organising and managing knowledge • Sharing knowledge in teams - Strategies for improving knowledge managing in teams • Using technology to improve knowledge sharing - Choosing appropriate technology from the range available • Knowledge beyond the team - Approaches to locating external knowledge resources and building a personal list • Knowledge is our business - Identifying the culture enabling knowledge sharing • Innovation through technology - Web 2.0 and user centred practice

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What this paper is about

This elearning programme sets out to help front line social workers gain a basic understanding of the principles and practice of knowledge management, as well as organise and manage their knowledge and information as effectively as possible. Modules: • A day in the life - Day to day work contexts for knowledge in a professional practice, deciding how useful different sources of knowledge are. • Types of knowledge - The knowledge cycle and framework • How do I organise my knowledge? - How the knowledge can be organised and accessed and the consequences of poor organisation • When knowledge gaps occur - Strategies for managing deficiencies in organising and managing knowledge • Sharing knowledge in teams - Strategies for improving knowledge managing in teams • Using technology to improve knowledge sharing - Choosing appropriate technology from the range available • Knowledge beyond the team - Approaches to locating external knowledge resources and building a personal list • Knowledge is our business - Identifying the culture enabling knowledge sharing • Innovation through technology - Web 2.0 and user centred practice

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Available abstract

This elearning programme sets out to help front line social workers gain a basic understanding of the principles and practice of knowledge management, as well as organise and manage their knowledge and information as effectively as possible. Modules: • A day in the life - Day to day work contexts for knowledge in a professional practice, deciding how useful different sources of knowledge are. • Types of knowledge - The knowledge cycle and framework • How do I organise my knowledge? - How the knowledge can be organised and accessed and the consequences of poor organisation • When knowledge gaps occur - Strategies for managing deficiencies in organising and managing knowledge • Sharing knowledge in teams - Strategies for improving knowledge managing in teams • Using technology to improve knowledge sharing - Choosing appropriate technology from the range available • Knowledge beyond the team - Approaches to locating external knowledge resources and building a personal list • Knowledge is our business - Identifying the culture enabling knowledge sharing • Innovation through technology - Web 2.0 and user centred practice

Key concepts: Personal knowledge management, Knowledge management, Knowledge value chain, Knowledge sharing, Knowledge engineering, Domain knowledge, Organizational learning, Procedural knowledge

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