Ernie James
Abstract
Takes initial stock of the benefits that have accrued as a result of five TQM projects carried out in Worthing District Health Authority. Categorizes benefits in terms of the organization, the customer, the employee and benefits in overcoming difficulties.
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Takes initial stock of the benefits that have accrued as a result of five TQM projects carried out in Worthing District Health Authority. Categorizes benefits in terms of the organization, the customer, the employee and benefits in overcoming difficulties.
Key concepts: Total quality management, Business, Operations management, Health benefits, Process management, Stock (firearms), Marketing, Medicine