Hao Ren
Abstract
Quality has been accepted as an universal standard.It is different between TQM and TM.TQM has experienced the golden age over the past ten years,but Chinese corporations have not got notable results in this field.So there is an urgent need to review TQM,especially the differences between TQM and TM.
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Quality has been accepted as an universal standard.It is different between TQM and TM.TQM has experienced the golden age over the past ten years,but Chinese corporations have not got notable results in this field.So there is an urgent need to review TQM,especially the differences between TQM and TM.
Key concepts: Total quality management, Business, Operations management, Quality (philosophy), Quality management, Process management, Marketing, Engineering