2015•Journal of Nursing Education and PracticeOpen access

Promoting a culture of civility in nursing education and practice

Jennifer L. Milesky, Diana Baptiste, Cynthia L. Foronda, Alice E. Dupler, Anne E. Belcher

Abstract

Incivility is a growing problem in nursing education and clinical nursing. Incivility often is underreported and tolerated by nurses, faculty, and students. It is necessary to bring attention to the problem of incivility and discuss its negative impact on teaching, learning, and patient outcomes. The aim of this paper is to a) explore what is known about incivility by reviewing current literature and b) recommend strategies to promote a culture of civility in nursing education and clinical nursing.

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Key concepts: Incivility, Civility, Nursing, Nurse education, Nursing practice, Organizational culture, Medicine, Nursing management