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A Survey of Software Quality Assurance Methods and an Evaluation of Software Quality Assurance at Fleet Material Support Office.

Michael Fuqua, Julius Sisco, James C. Conroy

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Abstract

This paper is a survey of existing literature describing software quality assurance and an indepth evaluation of both selected industry quality assurance functions and the Fleet Material Support Office (FMSO) Quality Assurance Division. Quality control at FMSO is effected by the organizational element that produces the product and by a small, centralized staff. Improved systems development and a higher level of quality control are the goals of FMSO. The recommendations and conclusions offered are based on an extensive literature search of existing material on software quality assurance, an indepth study of selected industry quality assurance departments, and an examination of the current state of quality control procedures at FMSO. These recommendations, if implemented, should serve to improve the quality control at FMSO and assist the organization in achieving their goals.

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This paper is a survey of existing literature describing software quality assurance and an indepth evaluation of both selected industry quality assurance functions and the Fleet Material Support Office (FMSO) Quality Assurance Division. Quality control at FMSO is effected by the organizational element that produces the product and by a small, centralized staff. Improved systems development and a higher level of quality control are the goals of FMSO. The recommendations and conclusions offered are based on an extensive literature search of existing material on software quality assurance, an indepth study of selected industry quality assurance departments, and an examination of the current state of quality control procedures at FMSO. These recommendations, if implemented, should serve to improve the quality control at FMSO and assist the organization in achieving their goals.

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Available abstract

This paper is a survey of existing literature describing software quality assurance and an indepth evaluation of both selected industry quality assurance functions and the Fleet Material Support Office (FMSO) Quality Assurance Division. Quality control at FMSO is effected by the organizational element that produces the product and by a small, centralized staff. Improved systems development and a higher level of quality control are the goals of FMSO. The recommendations and conclusions offered are based on an extensive literature search of existing material on software quality assurance, an indepth study of selected industry quality assurance departments, and an examination of the current state of quality control procedures at FMSO. These recommendations, if implemented, should serve to improve the quality control at FMSO and assist the organization in achieving their goals.

Key concepts: Quality assurance, Software quality control, Software quality analyst, QA/QC, Software quality assurance, Quality (philosophy), Quality control, Control (management)

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