Build it and they will come: Chatswood library on the concourse, NSW

With an area of 5000 square metres and opened in September 2011 the Chatswood Library in NSW is one of Australia's recent large libraries. Planned for over 15 years, the response of the community to it exemplifies the very high return on investment for councils replacing old library facilities. With a 297% increase in library members, an average monthly increase of over 72% in visitor numbers and an average increase of 51% each month in loan and returns statistics, the high demands on library services have continued during the first months of operation.