Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector
Janet A. Weiss, David Osborne, Ted Gaebler, National Performance Review
Abstract
Janet A. Weiss, David Osborne, Ted Gaebler, National Performance Review
Abstract
Catalytic government - steering rather than rowing community-owned government - empowering rather than serving competitive government - injecting competition into service delivery mission-driven government - transforming rule-driven organizations results-orinted government - funding outcomes, not inputs customer-driven government - meeting the needs of the customer, not the bureaucracy enterpirsing government - earning rather than spending anticipatory government - prevention rather than cure decentralized government - from hierarchy to participation and teamwork market-orinted government - leveraging change through the market putting it all together.
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Catalytic government - steering rather than rowing community-owned government - empowering rather than serving competitive government - injecting competition into service delivery mission-driven government - transforming rule-driven organizations results-orinted government - funding outcomes, not inputs customer-driven government - meeting the needs of the customer, not the bureaucracy enterpirsing government - earning rather than spending anticipatory government - prevention rather than cure decentralized government - from hierarchy to participation and teamwork market-orinted government - leveraging change through the market putting it all together.
Key concepts: Government (linguistics), Bureaucracy, Competition (biology), Government failure, Business, Service (business), Marketing, Public relations