Wheelchair Users’ Accessibility Problems in Public Transportation-Case of Metro Bus

Every day, in urban areas, the mobility of people and goods forms inner urban transportation. When urban transportation is carried in the form of public transportation, it becomes a public service. The urban public transport is one of the important services for all citizens since it is a public service provision. This service is provided by local government and it has been offered as a service without any distinctions between young, old, children, men, women, disabled, employee or retired or briefly to the society. Additionally, traffic congestion and the expence of owing and maintaining vehicles increase public transport usage in cities.