Labor relations : structure and process

I. DEVELOPMENT AND FRAMEWORK OF LABOR RELATIONS. 1. Labor Relations: An Over-view. 2. The Historical Evolution of Labor Relations. II. THE PARTICIPANTS IN COLLECTIVE BARGAINING. 3. Union Behavior and Membership. 4. Union Structure and Government. 5. Management Organization and Policy. 6. The Legal Framework of Collective Bargaining. III. THE PROCESS OF NEGOTIATIONS. 7. Establishing the Bargaining Relationship. 8. Bargaining Table Strategy and Tactics. 9. Strikes and Dispute Resolution. IV. ISSUES IN LABOR RELATIONS. 10. Economic Issues--Wages and Salaries. 11. Economic Issues-Employee Benefits. 12. Institutional Issues of Collective Bargaining. 13. Administrative Issues of Collective Bargaining. V. ADMINISTRATION OF THE AGREEMENT. 14. Contract Administration-The Grievance Procedure. 15. Contract Administration-Grievance Arbitration. PUBLIC SECTOR, INTERNATIONAL LABOR RELATIONS, AND FUTURE TRENDS. 16. Public Sector Bargaining. 17. Special Areas of Labor Relations: Agriculture and Health Care. 18. International Labor Relations. 19. Future Trends in Labor Relations. Appendix: Mock Negotiation Exercise. Glossary. Index.