Operational Risk Management

This chapter contains sections titled: Introduction What Is Operational Risk and Why Should You Care About It? Is Risk All Bad? How Do You Assess Operational Risks, Particularly in a Dynamic Business Environment? Why You Need to Define Risk Tolerance for Aligned Decision Making What Can You Do to Effectively Manage Operational Risk? How Do You Encourage a Culture of Risk Management at the Operational Level? How Do You Align Operational Risk Management with Enterprise Risk Management? Conclusion Notes About the Author