Managing Operational Risk : 20 Firmwide Best Practice Strategies

Introduction. Operational Risk Management 101: An Executive Summary. The Best Practice Strategies. What is Operational Risk? The Real Opportunity: Creating More Effective Companies. Operational Risk and Market Perception: Franchise, Reputation, and Brand Risk. The Enterprise-Wide Framework: Corporate Governance, Mandate, and Roles. The Operational Risk Management Group. Risk Response Framework and Strategies. Risk Assessment Strategies. Database and Consortia: Working Through the Details. Risk Indicators and Scorecards: Cornerstones for Operational Risk Monitoring. Operational Risk Analysis and Measurement: Practical Building Blocks. Dynamic Risk Profiling and Monitoring. Insurance and Operational Risks: Aligning Conventional Programs. Operational Risk Finance: The Re-Engineering Process. Economic Risk Capital Modeling: Allocation and Attribution. Regulatory Capital and Supervision. An Operational Risk Management Case Study: Managing Internet Banking Risk. Operational Risk Technology and Systems. The Game Plan and Action Steps. Additional Readings. Operational Risk Management: Bibliography of Sources. Endnotes. Index.