2011•Advances In ManagementRequires access

Implementing total Quality Management in Professional Educational Institutes in India

Pragya Agarwal, Pradeep Kumar, Swati Gupta, Anshita Tyagi

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Abstract

One of the emerging philosophies in quality and management concepts is Total Quality Management, (TQM). TQM has been applied to business and industry and recently has been experimented and implemented in professional education institutions to provide high quality and standards for both industry and professional education institutes. Total quality management (TQM) is a management strategy which is aimed to embed quality awareness in all the organizational processes. Principles of Total Quality Management (TQM) have been successfully adopted and applied in the field of professional education by developed countries such as Japan, USA and UK. In India, TQM has been successfully implemented in some Professional Education Institutions (HEIs) and it has improved the quality of professional education in those institutions. TQM has become the most important concept because the quality of the student makes the difference between success and failure of any institution. TQM can serve as a paradigm for improving every aspect of collegiate functioning from fiscal administration to classroom instruction.

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What this paper is about

One of the emerging philosophies in quality and management concepts is Total Quality Management, (TQM). TQM has been applied to business and industry and recently has been experimented and implemented in professional education institutions to provide high quality and standards for both industry and professional education institutes. Total quality management (TQM) is a management strategy which is aimed to embed quality awareness in all the organizational processes. Principles of Total Quality Management (TQM) have been successfully adopted and applied in the field of professional education by developed countries such as Japan, USA and UK. In India, TQM has been successfully implemented in some Professional Education Institutions (HEIs) and it has improved the quality of professional education in those institutions. TQM has become the most important concept because the quality of the student makes the difference between success and failure of any institution. TQM can serve as a paradigm for improving every aspect of collegiate functioning from fiscal administration to classroom instruction.

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Available abstract

One of the emerging philosophies in quality and management concepts is Total Quality Management, (TQM). TQM has been applied to business and industry and recently has been experimented and implemented in professional education institutions to provide high quality and standards for both industry and professional education institutes. Total quality management (TQM) is a management strategy which is aimed to embed quality awareness in all the organizational processes. Principles of Total Quality Management (TQM) have been successfully adopted and applied in the field of professional education by developed countries such as Japan, USA and UK. In India, TQM has been successfully implemented in some Professional Education Institutions (HEIs) and it has improved the quality of professional education in those institutions. TQM has become the most important concept because the quality of the student makes the difference between success and failure of any institution. TQM can serve as a paradigm for improving every aspect of collegiate functioning from fiscal administration to classroom instruction.

Key concepts: Total quality management, Quality (philosophy), Business, Quality management, Higher education, Professional development, Institution, Quality assurance

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