2016•International Education and Research JournalOpen access

IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN EDUCATIONAL INSTITUTIONS

Goutam G. Saha

Abstract

Today all educational institutions are very concerned about the quality. With the emergence of competition, the identification of the academic institutions that have a high level of quality has become a crucial issue. This situation is not only taking place in India, this is universal. Implementing Total Quality Management (TQM) in all categories of educational institutions means the systematic approach to tought, continuous evaluation, improvement of the total education system etc. This paper highlights the essence of TQM and explains how educational institutions can improve the quality by implementing TQM principles.

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Key concepts: Total quality management, Quality (philosophy), Competition (biology), Business, Quality management, Identification (biology), Process management, Higher education