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Quality Management and Environmental Management Systems (ISO 9000 and ISO 14000)

Knut O. Kverneland

Abstract

The ISO 9000 and ISO 14000 families are among ISO's most widely known and successful standards ever. ISO 9000 Quality Management System (QMS) has become an international reference for quality requirements in business to business dealings, and ISO 14000 Environmental Management System (EMS) looks set to achieve at least as much, if not more, in helping organizations to meet their environmental challenges.

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Key concepts: ISO 14000, Quality of analytical results, Quality management system, Business, Quality audit, Environmental management system, Quality management, Quality (philosophy)