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The human as supervisor in automated systems

Christine Mitchell

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Abstract

This hierarchical approach to information display forces the development of a set of human oriented system models which will guide the design of the displays. If the appropriate information is provided at the appropriate time, it is likely that less information will be displayed at any given time, and the quality of the displayed information will require less operator effort to integrate into an assimilatable form. A problem with contemporary control rooms is that there is too much information for an operator to be able to assimilate quickly, easily, and accurately. It is suggested that necessary direction for research in the area of automated control room design is to develop displays which provide active decision aiding for the modern controller. Displays are needed which provide information compatible with the operator's current internal model, filter out irrelevant information, and summarize and condense lower level information.

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What this paper is about

This hierarchical approach to information display forces the development of a set of human oriented system models which will guide the design of the displays. If the appropriate information is provided at the appropriate time, it is likely that less information will be displayed at any given time, and the quality of the displayed information will require less operator effort to integrate into an assimilatable form. A problem with contemporary control rooms is that there is too much information for an operator to be able to assimilate quickly, easily, and accurately. It is suggested that necessary direction for research in the area of automated control room design is to develop displays which provide active decision aiding for the modern controller. Displays are needed which provide information compatible with the operator's current internal model, filter out irrelevant information, and summarize and condense lower level information.

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Available abstract

This hierarchical approach to information display forces the development of a set of human oriented system models which will guide the design of the displays. If the appropriate information is provided at the appropriate time, it is likely that less information will be displayed at any given time, and the quality of the displayed information will require less operator effort to integrate into an assimilatable form. A problem with contemporary control rooms is that there is too much information for an operator to be able to assimilate quickly, easily, and accurately. It is suggested that necessary direction for research in the area of automated control room design is to develop displays which provide active decision aiding for the modern controller. Displays are needed which provide information compatible with the operator's current internal model, filter out irrelevant information, and summarize and condense lower level information.

Key concepts: Supervisor, Operator (biology), Computer science, Set (abstract data type), Filter (signal processing), Control (management), Quality (philosophy), Controller (irrigation)

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