2006•IGI Global eBooksRequires access
Outsourcing and Offshoring in the 21st Century
De Vita, Glauco; id_orcid 0000-0001-6679-9474, Wang, Catherine L
Open publisher page 43 citations
Abstract
This chapter tracks the evolution of outsourcing theory and practice in order to develop a taxonomy of outsourcing generations. Our taxonomy identifies three generations, distinguished according to several definitional criteria: key drivers, outsourcing activities, relational features, critical success factors and performance measurement. Case study evidence consistent with the taxonomy proposed provides support to its efficacy as a valuable analytical platform for the study of outsourcing as a dynamic construct.