Effective employee relations : a guide to policy and practice in the workplace

Employee relations (also known as industrial relations) is the system by which workplace activities are regulated and the arrangement by which the owners, managers and staff of organizations come together to engage in productive activity. It concerns setting standards and promoting consensus. It is also about the management of conflict. The purpose of this book is to conduct a proper analysis of what really comprises employee relations in the 1990s and beyond. Key areas covered are: - organisational and behavioural aspects - industrial tribunals - management qualities - employment law - This book, global in perspective, recognises past approaches to employee relations while balancing it with a statement of the need to look and move forward.