Frank O'neill
Abstract
SUBTITLE: AS AIRPORTS INCREASINGLY COMPETE FOR THE PASSENGER'S BUSINESS, ONE OF THE MOST PRESSING ISSUES THE AIRPORT INDUSTRY FACES IS ACHIEVING ACCEPTABLE STANDARDS OF CUSTOMER SERVICE: IT IS NOW TIME FOR ACI AND AIRPORTS TO ADOPT INTERNATIONALLY RECOGNISED STANDARDS OF SERVICE TO MAKE PASSENGERS' JOURNEYS EASIER AND MORE PLEASANT...
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SUBTITLE: AS AIRPORTS INCREASINGLY COMPETE FOR THE PASSENGER'S BUSINESS, ONE OF THE MOST PRESSING ISSUES THE AIRPORT INDUSTRY FACES IS ACHIEVING ACCEPTABLE STANDARDS OF CUSTOMER SERVICE: IT IS NOW TIME FOR ACI AND AIRPORTS TO ADOPT INTERNATIONALLY RECOGNISED STANDARDS OF SERVICE TO MAKE PASSENGERS' JOURNEYS EASIER AND MORE PLEASANT...
Key concepts: Subtitle, Business, Service (business), Customer service, Raising (metalworking), Marketing, Air travel, Aviation