Teamwork for primary and shared care : a practical handbook

Foreword Introduction A. QUESTIONS ABOUT TEAMS, GOALS, AND TASKS 1. The nature and purpose of teamwork 2. Team diagnosis 3. Team goals and tasks B. WHO DOES WHAT IN OUR TEAM 4. Roles within the team C. HOW WE GET THINGS DONE HERE 5. Meetings, decisions, procedures, and use of time 6. Team leadership 7. New team members 8. Working in a team D. THE TEAM ENVIRONMENT 9. The world outside the team and shared care 10. Patients as team members E. EVALUATION OF TEAMWORK 11. Evaluating the effectiveness of the team 12. The way forward F. BUILDING EFFECTIVE SHARED CARE 13. Tools for shared care