1995•7th International Conference on Mobility and Transport for Elderly and Disabled PeopleCranfield Institute of Technology, EnglandRequires access
CHANGING TRANSPORT NEED INTO TRANSPORT PROVISION: A CASE STUDY IN SUCCESSFUL CAMPAIGNING
I Lavery, O Mckenna, Teresa Cairns
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Abstract
This is a case study of how the neglect to provide urban public transport services which mobility impaired people could use with convenience was effectively brought to the attention of planners and providers in a way that led to major service improvements. The paper describes how an ad hoc campaign by two voluntary organisations and a university department used the consultation process of a new Belfast Urban Area Plan (population of area, 500,000) to have the needs of mobility impaired people to be addressed for the first time in the city. A range of techniques and methods are described which could be used in many cities and countries to obtain better service provision. The main thrust was a hearts and minds campaign to persuade in authority of the extent of the need and the services by which those needs could be met. The paper also highlights the effectiveness of inter-discipline co-operation.