2014Medical Entomology and ZoologyOpen access

Outsourcing Technology: A Practical Guide for Librarians

Robin Hastings

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Abstract

Preface Acknowledgments Chapter 1. Why Outsource Technology? Chapter 2. Assessing the Library's Environment Chapter 3. Outsourcing Relationships Chapter 4. Outsourcing Software Chapter 5. Outsourcing Tech Support Chapter 6. Outsourcing Web Development and Design Chapter 7. Outsourcing Tech Training Chapter 8. Outsourcing Security Chapter 9. Consultants and Outsourcing IT Knowledge Chapter 10. Innovative Outsourcing Chapter 11. Learning from Outsourcing About the Author Index

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Preface Acknowledgments Chapter 1. Why Outsource Technology? Chapter 2. Assessing the Library's Environment Chapter 3. Outsourcing Relationships Chapter 4. Outsourcing Software Chapter 5. Outsourcing Tech Support Chapter 6. Outsourcing Web Development and Design Chapter 7. Outsourcing Tech Training Chapter 8. Outsourcing Security Chapter 9. Consultants and Outsourcing IT Knowledge Chapter 10. Innovative Outsourcing Chapter 11. Learning from Outsourcing About the Author Index

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Available abstract

Preface Acknowledgments Chapter 1. Why Outsource Technology? Chapter 2. Assessing the Library's Environment Chapter 3. Outsourcing Relationships Chapter 4. Outsourcing Software Chapter 5. Outsourcing Tech Support Chapter 6. Outsourcing Web Development and Design Chapter 7. Outsourcing Tech Training Chapter 8. Outsourcing Security Chapter 9. Consultants and Outsourcing IT Knowledge Chapter 10. Innovative Outsourcing Chapter 11. Learning from Outsourcing About the Author Index

Key concepts: Outsourcing, Knowledge process outsourcing, Business, Knowledge management, Engineering management, Index (typography), Engineering, Business administration

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