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TRANSIT TELEPHONE INFORMATION SYSTEMS

C S Owen, J L Vialet

Abstract

THIS REPORT IS INTENDED AS A GUIDE FOR TRANSIT PROPERTIES CONSIDERING THE ESTABLISHMENT OF A TRANSPORTATION INFORMATION SERVICE, BUT IT WOULD ALSO BE OF USE TO TRANSIT AGENCIES THAT WISH TO EVALUATE THE EFFECTIVENESS OF EXISTING TRANSIT INFORMATION SYSTEMS. THE REPORT BEGINS WITH AN ANALYSIS OF SYSTEM REQUIREMENTS AND DATA ON REPRESENTATIVE SYSTEM OPERATING COSTS. THERE ARE RECOMMENDATIONS FOR SYSTEM INAUGURATION AND MAINTENANCE, A DISCUSSION OF THE OPERATION OF REGIONAL TRANSIT INFORMATION SYSTEMS, AND OF THE ALTERNATE METHODS OF INFORMATION DISTRIBUTION BEING USED IN ORDER TO MINIMIZE THE USE OF TELEPHONE INFORMATION RETRIEVAL. /UMTA/

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Key concepts: Transit (satellite), Information system, Service (business), Computer science, Transport engineering, Order (exchange), Passenger information, Public transport