2011•Air transport worldRequires access

2011 SITA/ATW Passenger Self-Service Survey : beyond booking and check-in : passengers, who increasingly like booking flight tickets and checkin in via self-service technology, want more options

Aaron Karp

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Key concepts: Self-service, Self driving, Advertising, Service (business), Business, Marketing, Transport engineering, Engineering

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2011 SITA/ATW Passenger Self-Service Survey : beyond booking and check-in : passengers, who increasingly like booking flight tickets and checkin in via self-service technology, want more options — Research Paper | ScholarLens