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Retail banking : the new revolution in structure and strategy

J. Barry Howcroft, John Lavis

Abstract

Part I: STRATEGIC PERSPECTIVES 1 Retail Banking - An Introduction 2 Retail Banking - The Strategic Context Part II: THE ENVIRONMENT 3 Financial Trends: The Personal Sector 4 The Personal Sector Market 5 Social Trends 6 The Political Condition: Regulation, Legislation and Control 7 Technology Part III: INDUSTRY GROUPS 8 The London Clearing Banks 9 Building Societies 10 Finance Houses 11 Retailers 12 Credit Cards and Charge Cards 13 Money Market Funds and Cash Management Account Part IV: ISSUES 15 Payment Systems 16 Savings 17 Retail Lending 18 Ancillary Services 19 Delivery Systems 20 Pricing 21 Organization: Management, Personnel and Structures 22 Image.

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Available abstract

Key concepts: Business, Cash, Context (archaeology), Retail banking, Clearing, Payment, Finance, Legislation