TRAVELER RESPONSE TO TRANSPORTATION SYSTEM CHANGES. CHAPTER 6 - DEMAND RESPONSIVE/ADA

Demand responsive transit, sometimes referred to as dial-a-ride or, more generally, paratransit, includes those services where a transit vehicle does not operate a fixed route, but rather calls at selected geographic points in response to specific service requests. Service may or may not be provided on a fixed schedule. Americans with Disabilities Act (ADA) services are a subgroup designed specifically for persons who, because of a disability, cannot access or ride available fixed route services. Traveler response and related information are presented in this chapter for both services open to the general public and ADA services intended for persons with disabilities. This chapter, Chapter 6, will be of interest to transit and transportation planning practitioners, educators, researchers, and professionals across a broad spectrum of transportation and planning agencies; metropolitan planning organizations; and local, state, and federal government agencies.