PUBLIC TRANSPORT INTERCHANGES IN BRISBANE - A SURVEY OF USERS

This report deals with the main results obtained from a survey of peak-hour passengers at public transport interchanges in Brisbane. The survey used a self-completion questionnaire which was able to be answered in a relatively short time. The survey was designed to obtain data on: passengers' travel patterns in the morning peak period; passengers' perceptions of current public transport level of service aspects, such as frequency, punctuality, safety and interchange facilities; and attitudinal data on the relative importance of a range of level of service attributes. The response rate was 53 per cent (5055 completed questionnaires). This report sets out the results of the survey, and proposes that further research be carried out, namely: surveys of two other population groups (current off-peak public transport passengers and private vehicle travellers); and face- to-face interviews, so that the elasticities of demand may be estimated. (A)