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Recruitment and selection : a framework for success

Dominic Cooper, Ivan T. Robertson, Gordon Tinline

Open publisher page 34 citations

Abstract

1. Managing Personnel Selection for Total Quality. 2. How People Differ. 3. Identifying Customer Needs and Setting the Required Standards. 4. Evaluative Standards for Selection Methods. 5. Establishing Standards for Selection Procedures. 6. Recruitment Methods. 7. Selection Methods-Interviewing. 8. Selection Methods-Sample Based. 9. Selection Methods-Psychometrics. 10. Selection Methods-Alternatives. 11. Personnel Selection Decision-Making Standards. 12. Staff Retention Policies. 13. Continuous Improvement.

About this research paper

What this paper is about

1. Managing Personnel Selection for Total Quality. 2. How People Differ. 3. Identifying Customer Needs and Setting the Required Standards. 4. Evaluative Standards for Selection Methods. 5. Establishing Standards for Selection Procedures. 6. Recruitment Methods. 7. Selection Methods-Interviewing. 8. Selection Methods-Sample Based. 9. Selection Methods-Psychometrics. 10. Selection Methods-Alternatives. 11. Personnel Selection Decision-Making Standards. 12. Staff Retention Policies. 13. Continuous Improvement.

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OpenAlex reports 34 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

1. Managing Personnel Selection for Total Quality. 2. How People Differ. 3. Identifying Customer Needs and Setting the Required Standards. 4. Evaluative Standards for Selection Methods. 5. Establishing Standards for Selection Procedures. 6. Recruitment Methods. 7. Selection Methods-Interviewing. 8. Selection Methods-Sample Based. 9. Selection Methods-Psychometrics. 10. Selection Methods-Alternatives. 11. Personnel Selection Decision-Making Standards. 12. Staff Retention Policies. 13. Continuous Improvement.

Key concepts: Selection (genetic algorithm), Interview, Personnel selection, Sample (material), Quality (philosophy), Computer science, Psychology, Operations management

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