2013Unpublished venueRequires access

What is the impact of Facebook tie strength and behavior on purchase intention

Arian Oosthoek

Open publisher page 1 citations

Abstract

Social media treats all users the same. It does not distinguish your best friend or a friend you have not seen for a few years. In the offline and online world tie strength is already perceived by receivers as more influential in decision making (Word- of – Mouth). This research aims to investigate if this phenomenon also consists on social media, focused on Facebook. Furthermore, the thesis discusses the impact of Facebook behavior, product involvement, product attitude and income on purchase intention. My work bridges the gap between theory and practice. A conceptual framework is provided that maps the predictors of purchase intention. A self-administered survey was completed by sample of 157 Facebook users. This thesis shows that tie strength, attitude towards the product and Facebook behavior affects the purchase intention of a particular product. Although variables like income and product class play a little role, Facebook activity, attitude towards the product and tie strength significantly affects the consumer purchase intention.

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What this paper is about

Social media treats all users the same. It does not distinguish your best friend or a friend you have not seen for a few years. In the offline and online world tie strength is already perceived by receivers as more influential in decision making (Word- of – Mouth). This research aims to investigate if this phenomenon also consists on social media, focused on Facebook. Furthermore, the thesis discusses the impact of Facebook behavior, product involvement, product attitude and income on purchase intention. My work bridges the gap between theory and practice. A conceptual framework is provided that maps the predictors of purchase intention. A self-administered survey was completed by sample of 157 Facebook users. This thesis shows that tie strength, attitude towards the product and Facebook behavior affects the purchase intention of a particular product. Although variables like income and product class play a little role, Facebook activity, attitude towards the product and tie strength significantly affects the consumer purchase intention.

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Available abstract

Social media treats all users the same. It does not distinguish your best friend or a friend you have not seen for a few years. In the offline and online world tie strength is already perceived by receivers as more influential in decision making (Word- of – Mouth). This research aims to investigate if this phenomenon also consists on social media, focused on Facebook. Furthermore, the thesis discusses the impact of Facebook behavior, product involvement, product attitude and income on purchase intention. My work bridges the gap between theory and practice. A conceptual framework is provided that maps the predictors of purchase intention. A self-administered survey was completed by sample of 157 Facebook users. This thesis shows that tie strength, attitude towards the product and Facebook behavior affects the purchase intention of a particular product. Although variables like income and product class play a little role, Facebook activity, attitude towards the product and tie strength significantly affects the consumer purchase intention.

Key concepts: Product (mathematics), Advertising, Social media, Psychology, Word of mouth, Social psychology, Sample (material), Consumer behaviour

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