2023•Advances in public policy and administration (APPA) book seriesRequires access

The Crisis and Connection Between Organizational Culture and Performance in Law Enforcement

Quatavia McLester, Darrell Norman Burrell

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Abstract

This chapter examines the crisis of law enforcement cultures that fail to address police brutality and misconduct, and the resulting lack of trust in police by marginalized communities. Through a review of the literature, this article examines the impact of law enforcement organizational cultures on employee performance. Finally, the article suggests that police departments must develop change management processes that incorporate an accountability system that holds officers accountable for their actions and provides a mechanism for addressing misconduct. Ultimately, this article argues that only by changing police cultures and engaging with communities meaningfully can trust between police and communities be restored.

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What this paper is about

This chapter examines the crisis of law enforcement cultures that fail to address police brutality and misconduct, and the resulting lack of trust in police by marginalized communities. Through a review of the literature, this article examines the impact of law enforcement organizational cultures on employee performance. Finally, the article suggests that police departments must develop change management processes that incorporate an accountability system that holds officers accountable for their actions and provides a mechanism for addressing misconduct. Ultimately, this article argues that only by changing police cultures and engaging with communities meaningfully can trust between police and communities be restored.

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Available abstract

This chapter examines the crisis of law enforcement cultures that fail to address police brutality and misconduct, and the resulting lack of trust in police by marginalized communities. Through a review of the literature, this article examines the impact of law enforcement organizational cultures on employee performance. Finally, the article suggests that police departments must develop change management processes that incorporate an accountability system that holds officers accountable for their actions and provides a mechanism for addressing misconduct. Ultimately, this article argues that only by changing police cultures and engaging with communities meaningfully can trust between police and communities be restored.

Key concepts: Misconduct, Law enforcement, Accountability, Police brutality, Enforcement, Political science, Public relations, Organizational culture

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