Guidelines for Supporting a Community of Inquiry through Graded Online Discussion Forums in Higher Education

Graded online discussion forums allow students to interact with course content, peers, and instructors. These discussions have the potential to enhance students’ learning experiences significantly. By adding graded online discussions to an online structured Master’s program in Education, it was necessary to determine the value of these discussions and their contribution to creating an online community. The purpose of this study, therefore, was to determine how a community of inquiry could support graded online discussions. The study used the Community of Inquiry theoretical framework as its basis. A qualitative exploratory case study design was used, involving eleven purposefully selected participants who were enrolled for a structured master’s program in Education. Data were collected from two sources: feedback from students on their experiences of the online discussions, and the actual online discussions. The data were analyzed using the six-phase thematic analysis approach following a deductive approach. This study revealed that these discussions supported students’ learning and created an online learning community promoting social, cognitive, and teaching presences. These findings have implications for practice. Firstly, fostering social presence is essential for online discussions because it leads to increased engagement, motivation, a sense of belonging, and collaboration. Secondly, online discussions need to be designed with clear guidelines, structured questions, and discussion opportunities. Lastly, online discussions designed to promote cognitive presence challenge students, encourage debate, and assist them in gaining the needed knowledge and higher order thinking skills. Based on these findings, the unique contribution of this study is to provide guidelines for fostering discussion forum participation within the Community of Inquiry (COI) framework. The suggested guidelines can serve as a resource to facilitate effective graded discussion forums in higher education contexts.