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Total quality management and the school

Stephen Murgatroyd, Colin Morgan

Open publisher page 154 citations

Abstract

Making sense of schooling in the 1990s choosing a generic strategy definitions of quality and their implications for TQM in schools a model for TQM in the school vision, ownership and commitment customers and processes as the basis for schooling outrageous goals and the task of continuous improvement teams, team performance and TQM daily management tools for effective TQM implementing TQM in the school.

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What this paper is about

Making sense of schooling in the 1990s choosing a generic strategy definitions of quality and their implications for TQM in schools a model for TQM in the school vision, ownership and commitment customers and processes as the basis for schooling outrageous goals and the task of continuous improvement teams, team performance and TQM daily management tools for effective TQM implementing TQM in the school.

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OpenAlex reports 154 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Making sense of schooling in the 1990s choosing a generic strategy definitions of quality and their implications for TQM in schools a model for TQM in the school vision, ownership and commitment customers and processes as the basis for schooling outrageous goals and the task of continuous improvement teams, team performance and TQM daily management tools for effective TQM implementing TQM in the school.

Key concepts: Total quality management, Quality (philosophy), Process management, Task (project management), Quality management, Business, Knowledge management, Operations management

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