2022Unpublished venueRequires access

Usability Testing of MOOC Prototype Using SUS (System Usability Scale) Method

Asep Syaiful Hidayat, Paulus Insap Santosa, Indriana Hidayah

Open publisher page 5 citations

Abstract

One way to improve civil servants' performance is competency development. Training is part of competency development that is widely used but still has limitations in implementation. There is a new idea with the use of e-learning in training that is expected to solve the various shortcomings of the classical training model. MOOC (Massive Open Online Course) is a currently popular e-learning model with an open and unlimited character expected to be applied in training with constraints on space and time limitations. This research discusses the usability test on the MOOC prototype that has been made using Axure software. Usability testing of the prototype uses the System Usability Scale (SUS) method to measure the usability level of a system on the user side. The result of the SUS score is 72.75, which means it has a suitable category for the system to be used as a reference to continue the implementation of application development.

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What this paper is about

One way to improve civil servants' performance is competency development. Training is part of competency development that is widely used but still has limitations in implementation. There is a new idea with the use of e-learning in training that is expected to solve the various shortcomings of the classical training model. MOOC (Massive Open Online Course) is a currently popular e-learning model with an open and unlimited character expected to be applied in training with constraints on space and time limitations. This research discusses the usability test on the MOOC prototype that has been made using Axure software. Usability testing of the prototype uses the System Usability Scale (SUS) method to measure the usability level of a system on the user side. The result of the SUS score is 72.75, which means it has a suitable category for the system to be used as a reference to continue the implementation of application development.

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OpenAlex reports 5 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

One way to improve civil servants' performance is competency development. Training is part of competency development that is widely used but still has limitations in implementation. There is a new idea with the use of e-learning in training that is expected to solve the various shortcomings of the classical training model. MOOC (Massive Open Online Course) is a currently popular e-learning model with an open and unlimited character expected to be applied in training with constraints on space and time limitations. This research discusses the usability test on the MOOC prototype that has been made using Axure software. Usability testing of the prototype uses the System Usability Scale (SUS) method to measure the usability level of a system on the user side. The result of the SUS score is 72.75, which means it has a suitable category for the system to be used as a reference to continue the implementation of application development.

Key concepts: Usability, Computer science, System usability scale, Component-based usability testing, Usability lab, Cognitive walkthrough, Usability engineering, Usability goals

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