2017•arXiv (Cornell University)Open access
Does your Bug Tracking tool suit your needs? A Study on Open Source Bug\n Tracking tools
Sai Anirudh Karre, Anveshi Shukla, Y. Raghu Reddy
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Abstract
Bug tracking tools are vital for managing bugs in any open source as well as\nproprietary commercial projects. Considering the significance of using an\nappropriate bug tracking tool, we assess the features offered by 31 open source\nbug tracking tools and their significance of usage in open source projects. We\nhave categorized these tools into different classes based on their features. We\nhave also conducted a developer survey by working with open source software\npractitioners to understand the effectiveness of these tools in their\nday-to-day software development. We also explored StackOverFlow - a developer Q\n& A forum to understand the developer experiences and challenges while using\nopen source bug tracking tools. Our observations generated encouraging results\nthat can used as a recommendation guide for open source software community to\nchoose the best bug tracking tool based on their functional needs.\nAdditionally, we have identified few features that are needed but not offered\nby most of these bug tracking tools.\n
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