Investigating Output Accuracy For A Discrete Event Simulation Model And An Agent Based Simulation Model

In this paper, we investigate output accuracy for a DiscreteEvent Simulation (DES) model and Agent Based Simulation (ABS) model. The purpose of this investigation is to find out which of these simulation techniques is the best one for modelling human reactive behaviour in the retail sector. In order to study the output accuracy in both models, we have carried out a validation experiment in whichwe compared the results from our simulation models to theperformance of a real system. Our experiment was carriedout using a large UK department store as a case study. Wehad to determine an efficient implementation of managementpolicy in the store’s fitting room using DES and ABS. Overall, we have found that both simulation models were a good representation of the real system when modelling human reactive behaviour.