2017•The International Encyclopedia of Organizational CommunicationRequires access
Bureaucratic Theory
Rebecca J. Meisenbach, Peter R. Jensen
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Abstract
Bureaucratic theory explains how a system of authority based on impersonal rules guides organizational and individual decision making and behavior. Organizational scholars have long considered how bureaucracy intersects with and impacts control and communication in organizational life. Communication scholars have analyzed, critiqued, and noted potential transformations of the shifts and failures of bureaucratic organizing in modern society. Of particular interest for organizational communication scholars has been the rise of postbureaucratic forms of organizing and control and their role in today's global society.