2021Unpublished venueRequires access

Theories Integrated With Technology Acceptance Model (TAM) in Online Learning Acceptance and Continuance Intention: A Systematic Review

Abdulsalam Salihu Mustafa, Manuel B. Garcia

Open publisher page 61 citations

Abstract

Since its inception, Technology Acceptance Model (TAM) has been a commonly adopted theory for understanding users’ acceptance of various types of information systems (e.g., online learning systems). Over the years, different information systems theories have been integrated into TAM to further the understanding of users’ intention to accept online learning. To examine the literature, four databases were utilized to discover research articles examining the online learning acceptance and continuance intention of users (e.g., students and teachers). The findings of the systematic review revealed that Task Technology Fit and Theory of Planned Behavior are the most integrated and educationally successful theories into TAM. Meanwhile, course information, satisfaction, perceived usefulness, attitude, system quality, perceived ease of use, and academic performance are the essential drivers for the acceptance or continuance usage of online learning systems. These findings serve as an evidence and reference for educational institutions in developing policies and strategies for the implementation of an online education.

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What this paper is about

Since its inception, Technology Acceptance Model (TAM) has been a commonly adopted theory for understanding users’ acceptance of various types of information systems (e.g., online learning systems). Over the years, different information systems theories have been integrated into TAM to further the understanding of users’ intention to accept online learning. To examine the literature, four databases were utilized to discover research articles examining the online learning acceptance and continuance intention of users (e.g., students and teachers). The findings of the systematic review revealed that Task Technology Fit and Theory of Planned Behavior are the most integrated and educationally successful theories into TAM. Meanwhile, course information, satisfaction, perceived usefulness, attitude, system quality, perceived ease of use, and academic performance are the essential drivers for the acceptance or continuance usage of online learning systems. These findings serve as an evidence and reference for educational institutions in developing policies and strategies for the implementation of an online education.

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OpenAlex reports 61 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Since its inception, Technology Acceptance Model (TAM) has been a commonly adopted theory for understanding users’ acceptance of various types of information systems (e.g., online learning systems). Over the years, different information systems theories have been integrated into TAM to further the understanding of users’ intention to accept online learning. To examine the literature, four databases were utilized to discover research articles examining the online learning acceptance and continuance intention of users (e.g., students and teachers). The findings of the systematic review revealed that Task Technology Fit and Theory of Planned Behavior are the most integrated and educationally successful theories into TAM. Meanwhile, course information, satisfaction, perceived usefulness, attitude, system quality, perceived ease of use, and academic performance are the essential drivers for the acceptance or continuance usage of online learning systems. These findings serve as an evidence and reference for educational institutions in developing policies and strategies for the implementation of an online education.

Key concepts: Continuance, Technology acceptance model, Knowledge management, Usability, Information system, Psychology, Unified theory of acceptance and use of technology, Computer science

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